| | |  Our Products CallConfine InterAct MaxDial CallBalance Torrent FaxSync          Whats New "Nexsus participated in the all coveted Communicasia 2008 at Singapore. Nexsus pictured prominently as a CTI application provider. Nexsus' participation was much talked-of."          Send Instant Message   Send   Quick Contact     : +91-22-6741 0300     : +91-22-6675 6582     : contact@nexsussolutions.com     Interact     Home >> Our Products >> InterAct     InterAct Interactive Voice Response System   We work with best of the Industries Hardware for Interactive Voice Response (IVR). We've 2 different kind of solutions for IVR for Analog and Digital namely: InterAct - With Database The Solution is a dynamic and extremely resourceful. Our IVR Software (InterAct) can work with any Database of the clientele and can fetch the data even though views. This option is suitable to the clients who have got a huge or small number of their customers. Also this option will identify the caller if all the details of the client's customer are stored in a Database. InterAct - Without Database This Solution is ideal for client's who doesn't keep a track of their customer details, Or Maintain and stored in their database. The solution will not identify the caller but the caller can navigate the menus in the CALL FLOW and can choose the necessary options. *** Please Note that we also have InterAct - Popup module. If you have the option for Live Agent Transfer ("Please Press 9 to speak to a Customer Service Executive") and if you are using the option A of the solution above mentioned I.e. (InterAct - With Database) then the Customer Service Executive will get a POPUP with the details of the caller in his/her computer with the ring on his/her telephone handset. Benefits The basic IVR can be upgraded to serve more clients by increasing the hardware's like 4 port dialogic cards to 8 or more ports OR by changing over from modem based solutions to Dialogic based solutions. All the voice files required for the IVR operation are created and updated at Nexsus Techno Solutions. The voice quality, diction and uniformity are maintained by professional studio recordings with the help of diction artists. Multiple language selection enable client to get IVR in multiple languages. InterAct is flexible and compatible enough to utilize the industry standards to ensure compatibility with existing infrastructure The Centralized IVR feature enables Companies having their operations spread across the country to serve their clients through one centralized system, using existing wide area network they have without incurring additional expenses for taking toll-free numbers, costly VoIP solutions, etc. The basic IVR can be upgraded to Tele-trading software with voice recognition facility. This translates InterAct into a true differentiated product, which will be the best tool for ROI with immediate effect.       Downloads  Company Profile  Methodologies  Products PDF  PDF for Application  Development  PDF for Tech Support   Get Acrobat Reader           Testimonials "Nexsus' CallConfine application has been deployed at almost all of our branches all across India. This call logger is not just user-friendly but also its features give it an edge above the others. It has supported our line of work amply. We wish Nexsus all the best in all their endeavors." - Arvinder Singh Nanda     Bonanza Group            Home | About Nexsus | Our Services | Methodologies | Our Products | Careers | Contact | Partnership   Copyrights 2008 Nexsus Technolo Solutions Pvt. Ltd 11.54.235.20.17.09.27 Creatives By: R Interactive